Showing posts with label Error Message. Show all posts
Showing posts with label Error Message. Show all posts

Other Third Party Programs interacting with Windows XP

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Error Messages Associated With Third Party Programs Interacting With Windows XP

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Windows XP Stop Error Messages

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"Access is Denied" Error Message When You Try to Open a Folder

SYMPTOMS

When you try to open a folder in Microsoft Windows XP, you may receive the following error message, where Folder is the name of the folder that you cannot open:
Folder is not accessible. Access is denied.

CAUSE

This issue may occur if the folder that you cannot open was created on an NTFS file system volume by using a previous installation of Windows, and then installing Windows XP. This issue may occur although you enter the correct user name and password. This issue occurs because the security ID for the user has changed. Although you use the same user name and password, your security ID no longer matches the security ID of the owner of the folder that you cannot open.

For example, although you use the same user name and password, you may no longer have permission to open the folder after you complete the following steps:
1.Before you install Windows XP Professional, you change the actual location, or target location, of the My Documents folder to another volume.
2.You format the primary partition.
3.You install Windows XP Professional.

RESOLUTION

To resolve this issue, you must turn off Simple File Sharing, and then take ownership of the folder:
1. Turn off Simple File Sharing:
a. Click Start, and then click My Computer.
b. On the Tools menu, click Folder Options, and then click the View tab.
c. Under Advanced Settings, click to clear the Use simple file sharing (Recommended) check box, and then click OK.
2.Right-click the folder that you want to take ownership of, and then click Properties.
3.Click the Security tab, and then click OK on the Security message, if one appears.
4.Click Advanced, and then click the Owner tab.
5.In the Name list, click your user name, Administrator if you are logged in as Administrator, or click the Administrators group.

If you want to take ownership of the contents of that folder, click to select the Replace owner on subcontainers and objects check box.
6.Click OK.

You may receive the following error message, where Folder is the name of the folder that you want to take ownership of:
You do not have permission to read the contents of directory Folder. Do you want to replace the directory permissions with permissions granting you Full Control? All permissions will be replaced if you press Yes.
7.Click Yes.
8.Click OK, and then reapply the permissions and security settings that you want for the folder and the folder contents.

MORE INFORMATION

For additional information about file and folder permissions, click the following article number to view the article in the Microsoft Knowledge Base:
161275 (http://support.microsoft.com/kb/161275/) Interaction of file and folder security on NTFS volumes

APPLIES TO
•Microsoft Windows XP Professional
•Microsoft Windows XP Home Edition

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"Invalid Boot.ini" or "Windows could not start" error messages when you start your computer

SYMPTOMS

When you start your computer after you upgrade to Microsoft Windows XP, you may receive one or both of the following error messages:
Invalid Boot.ini
Windows could not start because the following file is missing or corrupt:

Windows\System32\Hal.dll

CAUSE

This issue may occur if the Boot.ini file is missing, damaged, or contains incorrect entries.

RESOLUTION

To resolve this issue, start the computer from the Windows XP CD, start the Recovery Console, and then use the Bootcfg.exe tool to rebuild the Boot.ini file. To do this, follow these steps:
1.Configure the computer to start from the CD-ROM or DVD-ROM drive. For information about how to do this, see your computer documentation, or contact your computer manufacturer.
2.Insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive, and then restart your computer.
3.When you receive the "Press any key to boot from CD" message, press a key to start your computer from the Windows XP CD-ROM.
4.When you receive the "Welcome to Setup" message, press R to start the Recovery Console.
5.If you have a dual-boot or multiple-boot computer, select the installation that you have to use from the Recovery Console.
6.When you are prompted, type the administrator password, and then press ENTER.
7.At the command prompt, type bootcfg /list, and then press ENTER. The entries in your current Boot.ini file appear on the screen.
8.At the command prompt, type bootcfg /rebuild, and then press ENTER. This command scans the hard disks of the computer for Windows XP, Microsoft Windows 2000, or Microsoft Windows NT installations, and then displays the results. Follow the instructions that appear on the screen to add the Windows installations to the Boot.ini file. For example, follow these steps to add a Windows XP installation to the Boot.ini file:
a. When you receive a message that is similar to the following message, press Y:
Total Identified Windows Installs: 1

[1] C:\Windows
Add installation to boot list? (Yes/No/All)
b. You receive a message that is similar to the following message:
Enter Load Identifier
This is the name of the operating system. When you receive this message, type the name of your operating system, and then press ENTER. This is either Microsoft Windows XP Professional or Microsoft Windows XP Home Edition.
c. You receive a message that is similar to the following:
Enter OS Load options
When you receive this message, type /fastdetect, and then press ENTER.

Note The instructions that appear on your screen may be different, depending on the configuration of your computer.
9.Type exit, and then press ENTER to quit Recovery Console. Your computer restarts, and the updated boot list appears when you receive the "Please select the operating system to start" message.

APPLIES TO
•Microsoft Windows XP Professional
•Microsoft Windows XP Home Edition

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Internet Explorer stops responding, stops working, or restarts

Internet Explorer problems can be caused by a number of things. And it is difficult to say what is causing your particular problem until we examine it a bit. That's what the step-by-step methods in this Web content are designed to do. We'll ask you a few questions, and then, based on your answers, we'll determine which of these methods we should have you look at first.

Will one of these methods definitely do the trick for you? In most cases, we think so. However, nothing is for sure, of course. But if none of these methods work for you, we'll still have some other suggestions that you can try. We know how important it is for you to be able to use Internet Explorer problem-free. That's why we'll do whatever we can to get it working again for you.

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Windows Could Not Start Because of a Computer Disk Hardware Configuration Problem

SYMPTOMS

When you attempt to start Windows XP, you may receive one of the following error messages:
Windows could not start because of a computer disk hardware configuration problem.

Could not read from the selected boot disk. Check boot path and disk hardware.

Please check the Windows documentation about hardware disk configuration and your hardware reference manuals for additional information.
-or-
Windows NT could not start because the following file is missing or corrupt:

Winnt_root\System32\Ntoskrnl.exe

Please re-install a copy of the above file.
-or-
Winnt_root\System32\Hal.dll missing or corrupt:

Please re-install a copy of the above file.
Additionally, you may experience one or more of the following behaviors:
•If you start the computer to the Recovery Console, a command prompt may appear with no option to log on to the Windows installation.
•If you try to access the Windows folder, you may receive the following error message:
Access denied.
•If you try to perform a Repair operation from the Windows XP CD-ROM, the Windows installation is not detected and you cannot repair Windows.

CAUSE

This behavior can occur if any or some of the following conditions are true:
•The Default value in the [Boot Loader] section of the Boot.ini file is missing or invalid.
•Windows XP is not installed in the location specified in the Boot.ini file.
•The Ntoskrnl.exe file is missing or damaged.
•The partition path in the Boot.ini file is not set correctly.
•General hardware failure.

RESOLUTION

To resolve this issue, use either of the following methods.

Method 1

Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.

For additional information about how to edit the Boot.ini file, click the article number below to view the article in the Microsoft Knowledge Base:
289022 (http://support.microsoft.com/kb/289022/EN-US/) HOW TO: Edit the Boot.ini File in Windows XP

Method 2

Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:
1.Use the Windows XP CD-ROM to start your computer.
2.When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
3.Select the Windows installation that you want, and then type the administrator password when prompted.
4.Type bootcfg /rebuild, and then press ENTER.
5.When the Windows installation is located, the following instructions are displayed:
Add installation to boot list? (Yes/No/All)
[Type Y in response to this message.]

Enter Load Identifier:
[This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

Enter OS Load options:
[Leave this field blank, and then press ENTER].
After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.
For additional information about how to edit the Boot.ini file, click the article number below to view the article in the Microsoft Knowledge Base:
289022 (http://support.microsoft.com/kb/289022/EN-US/) HOW TO: Edit the Boot.ini File in Windows XP


Method 3

1.Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
2.After the setup files are finished loading press R to repair using Recovery Console.
3.When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
4.Login to the Administrator account by typing the password for this account, and then press ENTER.
5.At the recovery console command prompt, type the following command, and then press ENTER:

For Uni-Processor systems:
expand cd-rom:\i386\ntoskrnl.ex_ drive:\Windows\system32
For Multi-Processor systems:
expand cd-rom:\i386\ntkrnlmp.ex_ drive:\Windows\system32\ntoskrnl.exe

Cd-rom is the drive letter of your CD-ROM drive, and drive is the drive letter of the hard disk on which windows is installed.
6.If you receive a prompt to overwrite the file, press Y.
7.Type exit, and press ENTER at the command prompt.

Method 4

Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

MORE INFORMATION

If the Default value in the [Boot Loader] section of the Boot.ini file is missing, Windows XP displays a new entry, Windows (default), on the OS Loader (boot loader) menu, and then defaults to the new entry. The Windows (default) entry points to the following path to load Windows XP:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
For additional information about the Boot.ini file, click the article number below to view the article in the Microsoft Knowledge Base:
102873 (http://support.microsoft.com/kb/102873/EN-US/) BOOT.INI and ARC Path Naming Conventions and Usage
For additional information about Recovery Console in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
307654 (http://support.microsoft.com/kb/307654/EN-US/) HOW TO: Install and Use the Recovery Console in Windows XP
APPLIES TO
•Microsoft Windows XP Professional for Itanium-based systems
•Microsoft Windows XP Professional
•Microsoft Windows XP Home Edition

Download file HAL.DLL

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